This Privacy & Cookie Policy ("Policy") explains how STUBUD LTD ("STUBUD," "we," "us," or "our") collects, uses, shares, and protects your personal data when you access or use www.stubud.com ("Site") or our mobile applications (collectively, "Services"). It also describes your rights and how to exercise them.
Please read this Policy together with any other privacy notice or fair processing notice we may provide at the time of data collection. This Policy supplements those notices and is not intended to override them.
Note: The Site and Services are not intended for children under 16 years of age. We do not knowingly collect data relating to children.
1. Who We Are
STUBUD LTD is a company registered in Mauritius (Company No. 158714), with a registered office at 57 Mallac Street, Beau Bassin-Rose Hill, Mauritius. We operate as a student discount platform offering online and in-store discounts through our website and mobile applications.
We are the data controller responsible for your personal data. For any questions regarding this Policy, please contact our Data Privacy Manager at hello@stubud.com
2. What Information We Collect and How
When you register for a STUBUD account or interact with our Services, we may collect the following types of personal data:
Information You Provide Directly
- Full name
- Email address
- Date of birth
- Gender
- Educational institution (school, college, or university)
You may also provide:
- Search queries, support requests, or customer service communications
- Uploaded content (images, videos, playlists, wishlists)
Information Collected Automatically
We automatically collect certain technical data:
- IP address
- Device identifiers (MAC address, IMEI, device ID)
- Location (if you permit access)
- Browser type and version
- Usage patterns and clickstream data
- Email engagement (e.g. email opens and clicks via tracking pixels)
Information from Third Parties
- Data from brand partners or affiliate networks
- Information from publicly available sources or third-party services that integrate with STUBUD
3. How We Use Your Information
We use your data to:
- Provide access to STUBUD discounts and services
- Verify your student status
- Personalize your user experience and recommend discounts
- Improve, maintain, and secure our services
- Communicate with you about updates, support issues, or marketing (if you opt in)
- Comply with legal obligations
We may also display targeted ads based on your preferences on platforms such as Facebook, Instagram, Google, Snapchat, and others.
4. Legal Basis for Processing
We process your data on the following legal grounds:
- You are at least 16 years of age;
- Your consent (e.g. marketing communications)
- Performance of a contract with you (e.g. account management)
- Legitimate interests (e.g. service improvement, fraud prevention)
- Compliance with legal or regulatory obligations
5. Data Retention
We retain your personal data as long as necessary for the purposes described above, unless a longer retention period is required by law. For example:
- Dormant accounts may be deleted after 12 months of inactivity
- Email addresses may be retained to respect opt-out requests
- Anonymized data may be retained indefinitely for statistical analysis
6. Sharing Your Data
We may share your data with:
- Third-party service providers (e.g. analytics, hosting, email delivery)
- Affiliate partners to validate sales or offer access to discounts
- Retailers if you opt into their marketing
- Regulatory authorities when required by law
We ensure that any third-party recipients uphold appropriate security and privacy obligations. Where data is transferred outside the ICTA jurisdiction, we ensure adequate safeguards are in place.
7. Your Rights
You have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your data under certain conditions
- Restriction: Request that we limit processing in certain scenarios
- Portability: Request your data in a machine-readable format
- Objection: Object to processing based on legitimate interests
To exercise any of these rights, contact us at hello@stubud.com. We may require verification of identity.
8. Marketing Communications
We only send marketing messages where you have explicitly opted in. You may unsubscribe at any time by clicking the "unsubscribe" link in our emails or by contacting us.
We may use your information to deliver personalized marketing via third-party platforms. You can manage your preferences directly on those platforms.
9. Cookies and Web Technologies
Cookies are small data files stored on your device. They help us:
- Recognise you when you return
- Store your preferences
- Analyse usage and improve services
You may adjust your cookie preferences via your browser settings. Note that disabling cookies may affect the functionality of the Site.
10. Apps and Devices
When using our mobile app, we may access or store information on your device. This may include device identifiers and stored login credentials for ease of use.
11. Contacting You
We may contact you:
- To verify your identity or student status
- To respond to support requests or complaints
- To notify you of changes to services or policies
- To invite feedback via surveys
We will never ask you for your password or login credentials.
12. Contact Details
Data Privacy Manager STUBUD LTD 8th Floor, Ebene Views, 66C2 Cybercity, Ebene, Mauritius Email:hello@stubud.com
13. Complaints
If you believe your data rights have been violated, please contact us first at the details above. You also have the right to file a complaint with your national data protection authority.
We reserve the right to update this Policy at any time. Please check this page periodically for updates.